Why does email on Android stop syncing?8 ways you can fix it

Xiaobai Software  2022-07-11 18: 57  read 68 views

Your phone has been idle for a few hours, but you haven't heard any beeps about receiving emails.If this isn't working, you probably have a problem: your Android phone most likely isn't syncing your email, so you haven't received any mail on your device.

Issues like these can cause you to miss important emails and can be costly if you don't fix them quickly.Luckily, we'll show you how to fix email out of sync issues on your Android device.


1. Make sure automatic email sync is enabled

Most email clients have auto-sync enabled so you can receive emails without any delay.However, if you turn off sync in your email app, you will stop receiving emails on your Android phone.

You can check if this is the reason your email isn't syncing by enabling the auto-sync option in your email app.The app should then automatically look for new emails and let you know when new emails arrive.

You can enable auto-sync in your email app's settings menu.Here we show how to do this in Gmail, but the steps should be similar for most other email clients:

1. Start your email application, such as Gmail.

2. Tap the hamburger icon (three horizontal lines) in the upper left corner and select Settings.

3. If you have multiple accounts on your phone, select an email account.

4. Scroll down and make sure the Sync Gmail or similar option is enabled.



If syncing Gmail is enabled, check that your device's battery saver mode is on, and turn it off.Battery saver mode disables background syncing.Alternatively, instead of turning off battery saver mode, turn on Gmail and tap Auto sync off to enable it.

2. Perform a manual email sync

If the automatic sync doesn't work for some reason, your phone has an option to perform a manual sync.This will force your email app to sync, find, and download new emails to your device.

This option works just like regular sync, except you have to manually go into settings and tap an option.Remember, the exact steps vary by device.

To manually sync your email on Android:

1. Open the Settings app on your phone and select Accounts.

2. Select the email account you are having sync issues with.

3. Click the Account Sync option to view all the features that can be synced.

4. Tap the three dots in the upper right corner of the screen and select Sync Now.

5. Your phone will start syncing your data, including your email.

6. If there are any new emails, you should see them in your email client.




3. Clear the storage space of your Android device

When your phone downloads email, it takes up some space in your device's memory.If you're running out of storage space on your phone, this could be the reason why your emails aren't syncing (especially when trying to download an email with a large attachment).

Thankfully, you can fix this by deleting unwanted files from your phone as follows (specific instructions vary by device):

1. Open the "Settings" app and tap "Storage".

2. You will see the total memory space and available memory space on your device.

3. Tap Free up space to find files you can delete to free up space on your device.



4. Make sure you enter the correct password in your email application

When you change your email account's password (make sure your password is secure and memorable), you must also update it in the email app on your phone.If you don't, your phone won't be able to sync new emails because it's not authorized to do so at all.

You can fix this by opening your email application and entering your new password.The app will then connect to the email server to get new mail for you.

Whenever you change your password, remember to update it anywhere else you use the account.

5. Clear your email app's cache and data

Like all apps on your device, your email app saves data and cache files on your phone.While these files usually don't cause any problems, it's worth clearing them to see if that fixes email sync issues on your Android device.

Deleting data and cache files does not delete your email; your email is stored on your email provider's servers.To clear cache:

1. Go to the Settings app, tap Apps & notifications.

2. Find your email application, such as Gmail, and tap it.

3. Click the Save option.

4. You will see how much space your email application is using.Click Clear Cache to delete cached data.You can also choose to clear storage if you wish, but keep in mind that this will delete all the app's data from your phone, just as if you had reinstalled it.You will need to log in again for the initial sync of your information.

5. Open your email application and reconfigure it if necessary.




6. Update your email application

For best performance, you should keep your application up to date.If you haven't updated your email app in a while, it's worth checking the Play Store for updates.

The new update fixes many existing bugs in the app.If your emails won't sync because of errors like this, this will fix the problem for you.

1. Launch Play Store on your phone.

2. Use the search function to search for your email app, or tap the account icon in the upper right, select Manage apps and devices, and tap Available updates to check for apps that are pending updates.

3. If an update is available, click Update to download and install the update.



7. Re-add the email account to your email application

If your email hasn't synced, you may have an account configuration issue.In this case, deleting and re-adding your account to the app can fix the problem.This way, you can confirm the settings to make sure there aren't any misconfigurations.

To do this, you first need to delete your email account from the app.Use the options in the app to do this; you can also go to Settings > Accounts, tap an account, and select Delete Account to remove it from your phone.Then, re-add the same account using the email client's options.



8. Enable notifications for your email application

In the end, it could be that the email is syncing just fine, but your phone isn't sending you notifications.You can work around this by enabling notifications for your email client (the exact steps vary by device):

1. Go to "Settings" > "Apps & Notifications" and tap your email app (use "View all X apps" if needed).

2. Click the "Notification" option.

3. Set the switches for all "Show Notifications" options to the "On" position.The categories below can be tweaked if you like.


Handle your email efficiently

If you missed your emails because your phone was out of sync, you should have solved the problem with the methods above.

Now that your email is back up and running, you should make sure you're getting the most out of your email application.Many clients offer a lot of great features to help you be more productive, so don't be afraid to explore in the settings.



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