Can't log into your Mac?Try these 4 tips

Xiaobai Software  2023-11-13 16: 46  read 47 views

Unable to log in to your Mac due to forgotten account password or other reasons?Don't panic; you can regain access to your Mac even if it's locked.


1. Use Apple ID to reset Mac login password

If you have associated your Apple ID with your Mac's user account, you can use your Apple ID to reset your Mac's password.Here's what you need to do:

1. Click the question mark (?) next to the password field on the login screen.


2. Next, click Reset with Apple ID.


3. Enter your Apple ID email and password in the pop-up window.

4. Follow the prompts to reset your Mac login password.

However, if you don't see the question mark next to the password window, press the power button until your Mac shuts down.Restart your machine and follow the steps above.

You can also boot your Mac into recovery mode and reset your login password using your Apple ID.The specific operations are as follows:

1. Press and hold the power button until the startup options screen appears.

2. Select Options and click Continue.

3. Click "Forgot all your passwords?" in the login window.

4. Enter the required information and follow the prompts to recover your password.

2. Use another administrator account

If you previously set up another account with administrator rights on your Mac, you're in luck.Because now, you only need to log in to the administrator account and change the password of the account you want to access.Please follow these steps:

1. Go to "System Settings" and navigate to "Users and Groups".

2. Click the Information (i) button next to the account you want to access.


3. Click Reset in the Password section of the subwindow.


4. Enter the new password and click Reset Password.

Now, log out of the account and log back in to the main account using the new password.

3. Boot into Safe Mode

Safe Mode is a diagnostic mode that helps you determine whether it's a software issue or a Mac startup issue.However, safe mode still requires a password.

Therefore, Safe Mode won't help if you don't know your password; you should only use Safe Mode if you're sure that a third-party application is preventing you from logging in normally.

4. Try another keyboard


If you can't log in to your Mac because of the wrong password, you can reset your password.However, if you're sure you entered the correct password but it still says Wrong Password, the problem may be with your keyboard input.

You can try any of the following troubleshooting methods to fix your Mac's keyboard input:

Restart your Mac.

Clean the keyboard.

Make sure you are using the correct keyboard layout.

Finally, try an external keyboard.

5. Factory reset your Mac and reinstall macOS


Malware interference and third-party applications are common culprits that prevent you from logging into your Mac.In this case, stronger measures are needed.You can try to reinstall macOS for software repair without losing data. If that doesn't work, you'll need to factory reset your Mac.

Although both factory reset and reinstalling macOS can restore your Mac to the same state as before, there is a big difference between the two.Factory reset allows a complete format of your Mac, erasing everything on the storage drive, including all user data, files, and applications.Therefore, make sure to back up all your data before resetting.

Forgetting your Mac password doesn’t mean it’s game over

Losing access to your Mac can disrupt your workflow.Fortunately, you can try these troubleshooting tips to help resolve the issue.

However, if after trying all these possible fixes, you still can't log in to your Mac, you can contact Apple Support Center or send your machine to an Apple Retail Store to get expert help.

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