Having trouble saving a file as a JPEG or PNG in Photoshop?Try these 5 fixes

Xiaobai Software  2023-07-29 11: 29  read 1,082 views

For many, Adobe Photoshop is their favorite image editing software.Its editing tools and style presets make it the best choice for web design, graphic design, digital art, and more.but if Photoshop If you can't save the file as a JPEG or PNG, you can't share it with others.And you may lose all your progress.

If this has happened to you, read on and you'll be able to fix it in no time.


1. Change the color mode

If you set the wrong color mode, Photoshop may not allow you to save the file as JPEG or PNG.For example, the "Multi-Channel" color mode is designed for professional printing and has more data than a PNG file.

To ensure that there is no problem saving an image in Photoshop, the RGB color mode should be used.To do this, open the Image menu and go to Modes.Choose an RGB color.


You should now be able to save the file as a JPEG or PNG.

2. Check bit channel

If you have set the color mode to RGB and still cannot save the file as JPEG or PNG, you should check the bit depth value.

The bit depth value shows the amount of data stored on each color channel and determines the image quality.However, if the value is too high, the image may be too large for Photoshop to save.

To change the bit depth value, open the Image menu.Then click Mode and choose a lower value.To save your work in PNG format, you should choose the 8 bit/channel or 16 bit/channel option.Other formats, such as JPEG, also support 32 bits per channel and can be saved as long as the Photoshop file is not too large.


Switching between different bit depth values ​​during the design process will change the image slightly, so it is best to choose the correct bit depth value at the beginning of the project.

3. Change image resolution

As mentioned earlier, Photoshop may have trouble saving an image if the file size is too large.A quick way to reduce file size is to change the image resolution.

To do this, open the image menu and choose an image size.In the pop-up window, you can see the current size.Edit the value in the "Resolution" field to reduce the file size.


However, if you want to export high-quality images, this may not be an option.In this case, you can manually delete layers and graphic elements that are no longer needed.

4. Save the file as PSD first

Newer versions of Photoshop won't let you save to JPEG or PNG if you haven't saved the file as PSD first.This is Photoshop's way of making sure you don't lose editable files if your computer suddenly shuts down or something else happens.

So, before exporting your work, press Ctrl + Shift + S or Command + Shift + S to save the file in PSD format.You can then set up Photoshop's Quick Export feature so you don't have to adjust settings for every file you export.

5. Reset Photoshop preferences

If you still can't save the file as a JPEG or PNG in Photoshop, the settings are likely incorrect.If you don't have time to find the setting causing the problem, you should reset all preferences.

Open the "Edit" menu and go to "Preferences" > "General".Alternatively, press Control + K on Windows or Command + K on Mac.In the "Preferences" window, click the "Reset preferences on exit" button and confirm the action.


After restarting Photoshop, the preferences and settings are set to default.

Proceed to save Photoshop files as JPEG or PNG

Hope these solutions will help you to solve the problem of Photoshop cannot save files as JPEG or PNG.Whether it's for saving in JPEG or PNG format, these solutions will provide you with feasible methods to ensure that your designs and ideas can be exported smoothly.

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