If you regain the location of a friend or family member on your iPhone

Xiaobai Software  2022-02-25 17: 44  read 158 views

The iPhone's location services allow you to easily track the location of your friends and family from your iPhone.Whether you're checking your friends' ETAs on your way to dinner or checking your kids' ETAs after school, the Find My app makes it easy to see whoever chooses to share a location with you.However, sometimes you will see an error message instead of the location stating that its location is not available.Next, we'll bring you the ways to troubleshoot and fix the location unavailable issue on your iPhone.

This could be a problem with your friend's phone

If you don't have a friend's location on your iPhone, the problem is most likely your friend's phone.For example, the most likely problem is that the other iPhone may not have cellular or WiFi reception.Also, that other phone may be turned off, or your friend may have turned off location services in Settings.Here is a list of all the most likely problems - if possible, you can ask your friends to check each of these problems on their phones:

1. No Wi-Fi or Cellular Network

The phone may not be connected to WiFi or cellular, or the signal may be poor.Ask them to check their phone's WiFi and cellular network status at the top of the home screen.

2. Not sharing their location in Find My Friends

Ask them to launch the Find My app, then in the People tab, tap your name and select Share My Location if needed.

3. Location Services may be turned off

Your friend should launch the Settings app, tap Privacy, then tap Location Services, then swipe the button to the right to make sure the app is turned on.

4. Date and time are not set automatically

Ask your friend to launch the "Settings" app, tap "General", then "Date & Time".Make sure "Auto Setup" is turned on by swiping the button to the right.

Your friend's location sharing may have expired.They should share their position again.

Turn Airplane Mode on and off

If your friend's phone appears to be properly configured to share its location, you may be having connectivity issues.Check the status at the top of the home screen to see if your WiFi signal is stable.Usually, you can resolve minor connectivity glitches by toggling Airplane Mode, which you can do by pulling down the Control Center from the top-right corner of the screen and tapping the Airplane Mode icon.Wait a moment, then click it again.After your phone reconnects, check the Find My app.

Turning Airplane Mode on and off can solve your wireless connection problems.

Restart Find My App

Many problems are usually resolved by simply restarting the software, which may clear the error when the application is closed and then reopened.Close the Find My app by launching the iPhone's app switcher, then swiping up on the Find My app.Then start the app again and see if that fixes the problem.

Restart your iPhone

Another common troubleshooting strategy is to reboot the entire device.If you still have no luck seeing your friend's location, turn off your iPhone, then turn it back on.After the phone restarts, any temporary glitches should be resolved, so check the Find My app again.

Check for updates

While relatively unlikely to fix your problem, it's always possible that your current Find My application or some other software version on your iPhone has a bug or incompatibility.It is necessary to keep the software on your phone up to date at all times.To see if this is the problem, update any apps that have updates available.Launch the App Store app and tap the account icon in the upper right corner.In the Upcoming Automatic Updates section, click Update All.

 

Tracking friends and family location on your iPhone is important, so try to keep it working.

 

 

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